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    OSUCCC Administration

    Submitting a Non-Catalog Request

    Back to IT Operations

     

    Follow the steps below to submit a non-catalog IT help desk request.

     

    1) Go to OSUWMC Self Service Portal

    2) Click on "Browse the Catalog

    OSUWMC Service Now Browse Catalog Option on main page

     

    3) Click the box in Popular Items "Click here to request an item ..."

    OSUWMC Service Now Catalog Popular Items view in Service Catalog

    4) Fill out the form as shown in the images below

    PLEASE NOTE:  In the field "Who is your service provider" please select "Cancer" to ensure the ticket is received by the Cancer IT team.  

    OSUWMC ServiceNow Not Catalog Form upper section
    OSUWMC ServiceNow Non Catalog Form lower section

     

    Under "Description of request in detail" Please include as much detail as possible, including your computer name if applicable.

    NOTE: Your cost center and fund number are required for the form to be submitted (There is no chargeback involved)